101VOICE Receives 2023 Contact Center as a Service (CCaaS) Product of the Year Award from CUSTOMER Magazine

Contact Center as a Service Award

Cloud Telephony Honored for Exceptional Innovation

101VOICE announced today that TMC, a global, integrated media company, has named its Cloud Telephony solution as a 2023 CUSTOMER  CCaaS Product of the Year Award winner.

101VOICE’s Cloud Telephony is an advanced solution offering unparalleled cloud communication capabilities. Designed for financial flexibility, scalability, and seamless remote connectivity, it ensures streamlined communication and collaboration.

This innovative system empowers users with enhanced control and scalability, particularly in complex scenarios like managing seasonal demands, mobile workforce requirements, and organizational changes. Leveraging Elastic SIP trunks, it simplifies real-time adjustments, eliminating the need for multiple circuits while reinforcing site resilience.

“We are immensely honoured to receive this award, a reflection of our team’s relentless commitment to delivering top-notch telecommunications solutions. Thank you for acknowledging our efforts; it inspires us to keep pushing boundaries and exceeding expectations.” – said Arman Eghbali, 101VOICE CEO and Founder.

The 2023 CUSTOMER CCaaS Product of the Year Awards honor individual solutions that have demonstrated exceptional achievements in delivering top-tier, scalable, and feature-rich contact center solutions to businesses of all sizes. The awards celebrate those who have revolutionized customer service and empowered organizations to deliver seamless, personalized, and exceptional CX to their clientele.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor 101VOICE with a 2023 CCaaS Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its Cloud Telephony solution has proven deserving of this elite status and I look forward to continued innovation from 101VOICE in 2024 and beyond.”

About 101VOICE

101VOICE, the UC division of IT Management Corporation, is a leading provider of bleeding-edge Cloud-based UC solutions for the business sector. Based in Santa Clara, California, and with offices around the USA and branches in the UK, Brazil, China, and Australia, the company has won more than 40 awards for its innovative work in the UC space.

For more information on 101VOICE or its many UC solutions, please visit the company’s official website at 101voice.com.

TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit customer.tmcnet.com for more information.

About TMC

Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.

In turn, leading technology vendors rely on TMC, TMCnet and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.

Our live events, including the ITEXPO #TECHSUPERSHOW, offer unparalleled visibility and sales prospects for all participants. With our customized lead generation programs, including a turnkey webinar program, we consistently deliver a steady stream of leads that translate into sales opportunities and database growth.

In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.

TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing success.

To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit tmcnet.com. Stay connected with us on Facebook, LinkedIn, and X by following @tmcnet.

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