101TEAMS honored for improving customer service technology and improving the customer experience.
101VOICE announced today that TMC, a global, integrated media company, has named 101TEAMS as a 2023 Contact Center Technology Award winner, presented by CUSTOMER magazine.
“Receiving the 2023 Contact Center Technology Award from CUSTOMER Magazine is a tremendous honor for 101VOICE. This recognition highlights our team’s relentless dedication to pushing the boundaries of innovation in contact center solutions.” – said Arman Eghbali, 101VOICE CEO and Founder.
101TEAMS is a cloud-based solution designed to streamline communication and collaboration for remote teams. By integrating the functionality of Microsoft Teams with unique features from 101VOICE, it offers a comprehensive platform for businesses.
What sets 101TEAMS apart is its utilization of Direct Routing technology, giving users the freedom to select their preferred provider. This flexibility ensures seamless connectivity, enhanced functionality, and scalability for organizations of all sizes.
Furthermore, 101TEAMS is fully customizable, allowing businesses to tailor the platform to their specific requirements, ensuring a personalized and efficient communication experience.
“Congratulations to 101VOICE for being awarded a 2023 CUSTOMER Magazine Contact Center Technology Award. 101TEAMS has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”
The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
Results of the 2023 CUSTOMER Contact Center Technology Award will be published in CUSTOMER Magazine online and on TMCnet.
About 101VOICE
101VOICE, the UC division of IT Management Corporation, is a leading provider of bleeding-edge Cloud-based UC solutions for the business sector. Based in Santa Clara, California, and with offices around the USA and branches in the UK, Brazil, China, and Australia, the company has won more than 40 awards for its innovative work in the UC space.
For more information on 101VOICE or its many UC solutions, please visit the company’s official website at 101voice.com.
About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.
For more information about TMC, visit www.tmcnet.com.
