PRODUCTS ➜ CLOUD COMMUNICATION ➜ DESKTOP SOFTPHONE APP

Desktop Softphone App

The 101VOICE Desktop Softphone App supports browser to browser applications for voice calling, and enhanced communication without the need for either internal or external plugins.

Communication should be easy and available on the business devices that you use most often in your organization. Working together with other applications, it becomes an invaluable tool for productivity, efficiency and an improved customer experience.

Welcome to Modern Communication

The 101VOICE Desktop Softphone App is a powerful and convenient tool for businesses looking to streamline their communication and increase their productivity. With this app, employees can make and receive calls, send messages, and participate in virtual meetings right from their desktop computer.

With its user-friendly interface and powerful features, the 101VOICE Desktop Softphone App is an ideal solution for businesses of all sizes looking to simplify their communication and increase their productivity. 

Some of our Powerful features

  • Single Sign On (SSO)
  • Place a call from any telephone line assigned to you
  • Transfer call to internal or external numbers
  • View voice message alerts and dial the caller back
  • Quick dial and global contacts
  • 3-way audio conference calling
  • Video calling (up to 8 attendees)
  • Military-grade encryption
  • OPUS wideband audio codec
  • Record calls on your device
  • Manage queues assigned to you 
  • Place your lines in DND (Do Not Disturb)
  • Review call history of received, missed and dialed calls
  • Send and receive SMS 
  • Send voicemail transcription to your email
  • Log in/out of queues 

INCREASED MOBILITY

Allow your employees to make and receive calls from anywhere with an internet connection, giving them the freedom to work from anywhere and increasing their productivity.

COST SAVINGS

Using a PC Softphone application instead of traditional telephone handsets will save you significant costs on infrastructure and telephone hardware.

IMPROVED COLLABORATION

Enable your employees to easily collaborate with each other and communicate with customers and clients, no matter where they are located. This results in improved teamwork, increased efficiency, and better customer satisfaction.

ENHANCED INTEGRATION

The 101VOICE Softphone App can be integrated with other communication and productivity tools, such as email, calendar, and instant messaging. This allows your employees to manage all their communication in one place, saving time and reducing the risk of missed messages.

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Frequently Asked Questions

The 101VOICE Softphone App is a software program that allows you to make and receive voice and video calls from your computer, using the internet instead of a traditional telephone network. 

The 101VOICE Softphone App works by using your computer’s microphone and speakers or a headset to make and receive calls. The app connects to the internet to transmit and receive audio and video, making it possible to communicate with others anywhere in the world. The benefits of using a PC softphone app include increased mobility, cost savings, and improved collaboration and communication, as well as the convenience of having a virtual office at your desk.

You can use the 101VOICE Softphone App on most computers running Windows or MacOS operating systems.

The 101VOICE Softphone App is designed to work with most existing USB and Bluetooth headsets, so you may not need to purchase a new one. However, if you are looking for the best call quality, you may want to invest in a headset that is optimized for use with softphone applications.

Using the 101VOICE Softphone App is similar to using a physical phone, but with some key differences. Our PC softphone allows you to make and receive calls and messages from your computer, and it includes additional features such as integration with other communication tools, virtual meetings, and more.

Yes, the 101VOICE Softphone App can be used for both personal and business communication, providing you with a single, unified tool for all your communication needs.

 

Yes, as long as you have an internet connection, you can use the 101VOICE Softphone App to make and receive calls from anywhere. This allows you to stay connected with your colleagues, friends, and family no matter where you are.

Yes, the 101VOICE Softphone App is designed with security and privacy in mind. Your calls and messages are encrypted, and your data is protected by secure servers.

 

Yes, the 101VOICE Softphone App can be integrated with other communication tools, such as email and calendar. This allows you to manage all your communication in one place, saving you time and making it easier to stay organized.

 

Yes, the 101VOICE Softphone App includes virtual meeting features, allowing you to join meetings from your computer with just a few clicks.

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