Streamlined Government and Education Purchasing with 101VOICE, a TIPS Awarded Vendor

SOLUTIONS ➜ BY VERTICAL ➜ RETAIL

RETAIL

Cutting-edge UC solutions for the ultimate unified communication experience for your customers. 

retail

Harness the power of cloud communications to drive your retail business’s growth with 101VOICE’s unified communications cloud solutions. Our best-in-class UC solutions offer a wide range of capabilities, enabling your teams to meet your customers’ unique and ever-changing needs effectively.

Take your retail business to the next level with 101VOICE

101VOICE is an award-winning, leading cloud telephony provider. Our hosted telephony or cloud communication platform includes all the traditional features and functions you expect, plus unique and special purpose tools and features for greater and enhanced value.

The cornerstones of the value we deliver to each and every 101VOICE customer are:
 Quality
 Reliability
Exceptional customer service

Our Tier-1 network infrastructure is protected by CloudFlare Magic-Transit, AT&T Switched Ethernet technologies and secure LTE or Satellite data-links for resiliency and reliable at all-time.

WHY 101VOICE FOR RETAIL?

Benefits of 101VOICE’s retail UC solutions:
 

Partner with 101VOICE for your retail business

Cost-effective Cloud Telephony

Reduce your total cost of ownership (TCO) with our low-cost VoIP systems hosted in the cloud. Pay only for the features you use, and take advantage of competitive call rates lower than traditional phone providers.

Reliable Support and Maintenance

Experience top-notch US-based technical support available via phone, chat, and email. Our team of experts ensures your phone system is up and running smoothly, with long-term hardware warranties and full-service maintenance included.

Smooth Transition and Onboarding

Simplify the transition to a new phone system with our personalized onboarding and customization services. We optimize your network for VoIP traffic and offer professional installation, number porting, and network assessment for UCaaS solutions.

Enhanced Security and Compliance

Safeguard your communications with encryption, two-factor authentication, and robust measures to protect voice and video data. Our solutions comply with industry regulations like HIPAA and NG-911 and utilize STIR/SHAKEN technology to prevent robocalls.

Transparent Billing

Enjoy transparent billing practices where you’re not charged before your ‘go live’ date. Benefit from consistent discounts, whether you choose annual or monthly billing.

Reliable unified communications solutions

At 101VOICE, we understand that seamless communication is the backbone of a successful retail operation. Our UC solutions integrate real-time communications (voice telephony and instant messaging) with non-real-time communications (email and fax) to deliver an omni-channel experience to your customers. Now you can provide top-notch service and exceed your customers’ expectations at every point. 

Reports and analytics

Accelerate your retail business’s growth and gain valuable intelligence from your cloud phone system. With advanced reporting and analytics, you can make data-driven decisions that improve the way you do business and enhance the overall customer experience.

Cloud call center

Increase customer loyalty with our cloud call center solutions designed to meet your business needs. Benefit from advanced call routing, supervisor interaction, and call recording features, and provide exceptional support to your customers!

SIP Trunk

If you already have an on-site phone system, let 101VOICE connect it to the cloud via SIP Trunking. Enjoy improved communications, enhanced scalability, and cost savings while leveraging your existing infrastructure. Learn more about SIP Trunking here.

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