EMERGENCY SERVICES ➜

KARI'S LAW COMPLIANCE

With 101VOICE your organization can comply with the Federal Communications Commission (FCC)

KARI’S LAW

Driven largely by the efforts of Kari Dunn’s father following the murder of his daughter, Kari’s Law was signed into law on February 16, 2018.

Kari’s Law applies to multi-line telephone systems (“MLTS”) manufactured, imported, offered for first sale or lease, first sold or leased, or installed” after the compliance date of February 16, 2020.

REQUIRING A “PREFIX” WHEN CALLING 911 IS PROHIBITED. Locations with MLTS must remove any requirement that a caller dial “9”, “8”, or any other number to reach an outside line to make a call to 911.

ON-SITE NOTIFICATIONS. When a 911 call is placed from an MLTS, a notification must be sent to on-site personnel, alerting them to the emergency. The notifications to the appropriate contact can take the form of phone calls, visual alerts on a monitor, audible alarms, text messages, and/or emails.

WHO'S AFFECTED?

Laws set out by the FCC impacts enterprises of multi-line telephone systems (MTLS)

911 Regulatory Checklist​

Providing 911 emergency support in the enterprise doesn’t just happen. It requires careful planning, especially in the midst of a cloud migration. Below are a list of questions and tips to help you maintain connections to 911 and regulatory compliance, while keeping your end users safe.

Here is a link to the FCC released Report and Order related to 911 and timeliness assistance which identifies Kari’s Law and Ray Baum act as mandatory implementations. We also suggest reaching out to our team for additional guidance on how to implement and confirm if you are compliant.  FCC released its Report and Order 

Yes, end users can direct dial 911 without a dial access code. Think about a child calling for help without knowing how to operate the office, hotel or school phone system.

“Dispatchable location” (part of the requirement under RAY BAUM’s Act) is essentially the door that first responders need to find to assist callers. This address needs to be formatted correctly and validated for errors in a master street address guide (MSAG) format. 101VOICE performs this validation and error correction as part of our easy-to-use location provisioning process (using our dashboard or APIs).

933 testing helps to limit the disruption that occurs when scheduling live 911 calls with public safety. Calling 933 from any 101VOICE-provisioned 911 endpoint will trigger an automated voice message relaying the caller name, call back number and address assigned to that endpoint.

Your HR, facilities, and IT teams can work with your legal counsel to help you determine how to support users in remote locations.

Notifications can be provided via email, phone call recording, or SMS text message formats. To help enterprises with E911 compliance, 101VOICE offers a notification feature with both our E911 for VoIP and Unified Communications and E911 Dynamic Location Routing solutions.

MANAGING 911
REQUIRES UNDERSTANDING OF LEGAL & REGULATORY RISK

Potential exposures occur when enterprises:

Fail to adequately plan for remote workers, satellite campuses, etc.
Fail to provide dispatchable location information at the time of a 911 call
Don’t alert security teams and other key personnel that a 911 call has been made
Intercept 911 calls before sending directly to public safety
Replace PRI or dedicated circuits and move to the cloud
With the passage of the two important pieces of legislation, the FCC is rapidly moving toward establishing uniform federal standards for precise “dispatchable location” as well as internal notification of on-site teams to assist in response.

By February 16, 2020, enterprises must be compliant with Kari’s Law.

Additionally, failing to provide accurate location information during an emergency can delay emergency response times, potentially resulting in harm to individuals and damage to property.

Our Customers

Webinar Alert!

We hosted a Webinar to share some of the latest developments in the telecoms space related to emergency response services for K12 campuses.

Chief among these are Next-Generation 911 services that all telephone systems must support because of legislation.

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