INTEGRATIONS ➜

Microsoft Teams Integration

The power of connecting MS Teams to the 101VOICE network and telephony applications

Integration the way you need it, for calling services, connecting your PBX handsets as an extension of MS Teams, or supplementing MS Teams with 101VOICE UCaaS applications.

We get it, you use MS Teams for team and stakeholder collaboration. On the other side you have a phone system that runs independently. These two powerhouses need to talk to each other, and work together as one. 101TEAMS delivers just this.

Unifying MS Teams, Public Calling & Enterprise Telephony

It’s no secret that your enterprise phone system (including your handset range) is one of your business’s most significant investments. It’s only fitting that your phone system effectively serves the best interests of your organization.

101VOICE offers a range of solutions to help you achieve the most value from integrating MS Teams with the other telephony services you use.

Teams: Inbound/Outbound Calling
Teams: Extension Dialing
Teams: Feature Code Dialing
Teams: Hold/Resume
Teams: Teams Music on Hold
Teams: Transfer to PSTN

PBX: Transfer to PSTN
Teams: Transfer to Extension
PBX: Transfer to Extension
Teams: Transfer to Teams
PBX: Transfer to Teams
Teams: Park
PBX: Park

Teams: Add a PSTN/Extension Caller
Teams: Add a Teams Caller
Teams: Contact Management
Teams: Call History
Teams: Inbound Caller ID
Teams: Outbound Caller ID

Voicemail Notification
Voicemail Access
Feature Codes
Softkey configurations
Existing PBX/Contact Center Portal
Quick Codes
Presence: PBX master

Using 101TEAMS to get the best of both worlds

101TEAMS offers a choice of solutions for integration MS Teams:

INTEGRATE YOUR WAY

Moving your phone numbers from your incumbent operator to the 101VOICE network. Use 101VOICE as your phone line operator (we do this by offering external lines or SIP trunks that can connect to MS Teams) and give you a competitive calling plans.

AUGMENTING MS TEAMS

Leverage the 101VOICE platform for tools MS teams doesn’t have (and lower the cost while doing it!). Use your existing handsets alongside Teams so that you can answer Teams calls on your handset.

WORKING TOGETHER

Use Direct Routing to bring calling to to MS Teams through the 101VOICE phone system which gives you flexibility to choose various phone providers, easily allow rapid service scaling, saving money and accessing more capabilities and functionality.

Our Customers

"Frequently, voice services come from providers who might have a talented sales team working locally, but the actual service comes from headquarters and switching facilities across the country. With [101VOICE]’s headquarters and primary data centers locally, we are more confident that our district’s needs will be met, and any potential issues can be address quickly.”

“Over the years it has been a struggle to find the right telephone solutions for our organization. The systems and solutions the larger companies provided were bulky. 101VOICE turned out to be the right fit. They provided seamless transition, plus expert technicians to us through. We are enjoying the new phones, new features, and efficiencies of our new system. Above all, we are saving money which can now use to invest in our communities.”

“In an effort to decrease our telephony services costs, bring in better management, and control over our inbound and outbound calls, we decided to explore other possible solutions and were introduced to 101VOICE. The functionality of the platform is solid while also being very reasonably priced. 101VOICE's US based support have been extremely responsive and quick to resolve issues, which is an added benefit and a much better experience than with our previous service providers”

“101VOICE team is very professional, very responsive and a valued partner in supporting our educational program, especially during the pandemic. We appreciate all they do.”

“The greatest benefit and key selling point of the new system for our District was the low total cost of ownership. In comparison to other VOIP systems, be it on-premise, hybrid, or cloud based solutions, 101VOICE was the runaway winner in terms of cost.. Change is not always easy, but 101VOICE has made that transition a smooth one for our District. We are thrilled with our new phone system and highly recommend 101VOICE to other school districts.”

“101VOICE is a great company that provides a reliable, easy to use phone system. We have been working with them for several years and very rarely experience any issues with our phone system. When we do need any support, their support reps are extremely knowledgeable and can resolve any issue we have usually within a matter of minutes.”