Onboarding

FOR END-USERS ➜

Helping you to navigate and manage the migration to new technology seamlessly.

101VOICE is fanatical about delivering a smooth and effortless transition to a new communication platform.

Effortless migration with Custom Onboarding Support

Migrating business phone systems can seem daunting, but we make it smooth and effortless through our comprehensive onboarding support process.

Over the past decade, we’ve created a process that has proved itself time and time again. Not only are we easy to work with, but we have the experience it comes to handle any project with ease. We approach each project with two stages:

Essential: Kick-off, Analyze, Port Preparation and Customize
Empower: Thrive, Go-Live, Deploy and Implement

ASSESSING YOUR NEEDS

The first step in migrating to a cloud-based phone system is to assess your current communication needs and requirements. At 101VOICE, our specialists collaborate with you to understand your business goals and identify the most fitting solution to meet your needs. We provide a comprehensive roadmap that outlines the migration process and timeline to ensure everything runs smoothly.

EXPERT CONFIGURATION

Once you know your needs and requirements, you need to configure your new cloud-based unified communications system. Setting up a new system can be overwhelming, but with 101VOICE by your side, it’s a breeze. We’ll ensure that essential features like call routing, voicemail, auto-attendants, and other advanced features are properly set up, so you can focus on what really matters - your business. With our expert configuration assistance, you can have peace of mind knowing that your system is set up for success.

FLEXIBLE TRAINING

Once your new system is configured, you need comprehensive training to ensure that you and your employees are fully equipped to use the new system. With 101VOICE, you can rest easy as our training covers our features and functionalities, including remote one-on-one sessions for your admins on the newly installed and configured portal. We aim to ensure you and your employees are fully equipped to use the system to its full potential and can take full advantage of its capabilities.

ONGOING SUPPORT

Ongoing support to ensure that your cloud-based phone system continues to run smoothly makes all the difference in the world. We are dedicated to ensuring that your cloud-based phone system continues to perform at optimal levels with our ongoing support. Whether you have a question or need assistance with a problem, our team is always available to provide prompt and effective solutions to keep your business running smoothly.

Our Customers

"Frequently, voice services come from providers who might have a talented sales team working locally, but the actual service comes from headquarters and switching facilities across the country. With [101VOICE]’s headquarters and primary data centers locally, we are more confident that our district’s needs will be met, and any potential issues can be address quickly.”

“Over the years it has been a struggle to find the right telephone solutions for our organization. The systems and solutions the larger companies provided were bulky. 101VOICE turned out to be the right fit. They provided seamless transition, plus expert technicians to us through. We are enjoying the new phones, new features, and efficiencies of our new system. Above all, we are saving money which can now use to invest in our communities.”

“In an effort to decrease our telephony services costs, bring in better management, and control over our inbound and outbound calls, we decided to explore other possible solutions and were introduced to 101VOICE. The functionality of the platform is solid while also being very reasonably priced. 101VOICE's US based support have been extremely responsive and quick to resolve issues, which is an added benefit and a much better experience than with our previous service providers”

“101VOICE team is very professional, very responsive and a valued partner in supporting our educational program, especially during the pandemic. We appreciate all they do.”

“The greatest benefit and key selling point of the new system for our District was the low total cost of ownership. In comparison to other VOIP systems, be it on-premise, hybrid, or cloud based solutions, 101VOICE was the runaway winner in terms of cost.. Change is not always easy, but 101VOICE has made that transition a smooth one for our District. We are thrilled with our new phone system and highly recommend 101VOICE to other school districts.”

“101VOICE is a great company that provides a reliable, easy to use phone system. We have been working with them for several years and very rarely experience any issues with our phone system. When we do need any support, their support reps are extremely knowledgeable and can resolve any issue we have usually within a matter of minutes.”