To program the function keys on your Polycom VVX450, you need to input the page number (if applicable) and key number to the system.
Page Number:
The Polycom VVX450 has 1 page for function keys, so this should be 1.
Key Number:
The Polycom VVX450 function keys are numbered 1-9. Key number 1 is the first key after the last line key.
Please check the stencil in the user guide for your reference.
If you try to skip key numbers, your phone ignores it and fills the first available key.
Function:
There are different types of functions for each key that you can select depending on your needs.
Key Data:
This will vary depending on the function.
Display name:
The name or number that will be shown on your phone next to the function key.
Please note that there is a character limitation for each phone depending on the size of the display.
Export keys:
If you already have function keys assigned to your telephone line, you can simply export in CSV format.
Import Keys:
You can make a CSV file for your function keys and import it. Please make sure you have the correct format. If you update your function keys by exporting and importing, make sure you set Existing Keys to Overwrite. In your CSV file, please use the following for function type:
| Function Type | Function name in CSV import file |
|---|---|
| Speed Dial | speed |
| BLF | Blf |
| BLF with pickup | Blfp |
| Other | other |
Here is an example for you as a reference:
| Page Number | Key Number | Function | Data | Display |
|---|---|---|---|---|
| 1 | 1 | other | 1 | Line 1 |
| 1 | 2 | blf | 9998881111 | John |
| 1 | 3 | blf | 9998881112 | Kathy |
| 1 | 4 | speed | 4084445555 | Insurance |
* The first three keys on the left are reserved for line keys and they cannot be overwritten by user. If you need to add/remove line key, you need to contact 101VOICE support at support@101VOICE.com
† Please contact your administrator for telephone line numbers for BLF and line numbers.
** Please DO NOT use any special characters when you enter the key data.
If you click on add key and do not enter any information, you will receive an error when you press save. To clear the error, please refresh the webpage.
*** The phone must be rebooted to get the new functions and update the existing ones. Simply unplug and plug the phone back in to reboot or on the web portal, browse to telephone lines, check the box next to your telephone line and click on reboot selected at the bottom of the page.
| Function Type | Function name in CSV import file |
|---|---|
| Speed Dial | speed |
| BLF | Blf |
| BLF with pickup | Blfp |
| Other | other |
Here is an example for you as a reference:
| Page Number | Key Number | Function | Data | Display |
|---|---|---|---|---|
| 1 | 3 | other | 1 | Line 1 |
| 1 | 7 | blf | 9998881111 | John |
| 1 | 8 | blfp | 9998881112 | Kathy |
| 1 | 9 | speed | 4084445555 | Insurance |
* There a few function keys that are reserved for specific functions. We highly recommend you do not overwrite them.
1. The first two keys on the first page are reserved for line keys.
2. The sixth key on the first page is reserved for the call park function.
† Please contact your administrator for telephone line numbers for BLF and line numbers.
** Please DO NOT use any special characters when you enter the key data.
If you click on add key and do not enter any information, you will receive an error when you press save. To clear the error, please refresh the webpage.
*** The phone must be rebooted to get the new functions and update the existing ones. Simply unplug and plug the phone back in to reboot or on the web portal, browse to telephone lines, check the box next to your telephone line and click on reboot selected at the bottom of the page.
